Thank you for using our site.
From around November 6th, it has been confirmed that the error name "H6005" occurs when you select to play the download data on your PC.
If this error occurs, the video will not play.
The cause is a program update related to the video player has occurred.
If the error occurs, please take the following actions.
* For Windows
- Please re-download the video in which the error occurs.
- Please wait for the GP player update (scheduled for November 9th to 10th)
* For Mac OS
- Please wait for the GP player update (scheduled for November 9th to 10th)
Download data that causes an error will be playable once the GP player update is complete.
The update is scheduled for November 9th to 10th.
Currently, we are working diligently on recovery.
We apologize for the inconvenience, and thank you for your patience.
We will inform you as soon as the update is completed.
Thank you for your understanding.
ZEN-PICTURES Inc.
Information
January 27, 2022 Notice of system maintenance
November 9, 2021 Update about the error of the video player
November 9, 2021 About the error of the video player "GP Player"
October 4, 2021 Notice of system maintenance.
October 11, 2019 Important notice about “macOS Catalina”
January 10, 2019 About system failure for movie distribution.